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The business process outsourcing (BPO) sector will further help drive economic growth in the Philippines but this could be dampened by the forthcoming ASEAN integration in 2015, a study by an international business consultancy group noted.

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DAVID RIZZO

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abtest

Teleperformance receives award

September 3, 2014 - 12:00am

Teleperformance won recently the 2014 Frost & Sullivan Asia Pacific Contact Center Outsourcing Provider of the Year Award....

Business

Asean integration may dampen Phl BPO growth

By Ted P. Torres | February 12, 2014 - 12:00am

The business process outsourcing (BPO) sector will further help drive economic growth in the Philippines but this could be...

Business

Contact center firms urged to invest more

By Louella Desiderio | March 17, 2012 - 12:00am

Contact centers in the country will have to invest more in programs focused on their employees to encourage them to stay in the company and provide better service to customers, a top executive of a contact center...

Business

CEO Forum to discuss challenges in BPO sector

March 14, 2012 - 12:00am

Projected to generate close to $20 billion in revenues by 2016, the offshoring and outsourcing (O&O) industry has become a key driver to Philippine economic growth.

Business

Globe Business awards Teleperformance

April 27, 2011 - 12:00am

Globe Business, the enterprise and corporate client servicing unit of Globe Telecom, recently honored Teleperformance Philippines as the “BPO Employer of the Year” at the 5th International ICT Award...

Business

Conference-expo to showcase RP as key global BPO hub

September 27, 2010 - 12:00am

It was only a matter of time, but the Philippines is now boldly staking its claim as a leading country of choice for contact center services and a key global hub for the rapidly growing business process outsourcing...

Technology