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Array ( [results] => Array ( [0] => Array ( [ArticleID] => 350504 [Title] => Shell sets up call center for fast delivery service [Summary] => Pilipinas Shell Corporation has set up a call center facility in Cebu to keep its customer base amid the stiff competition in the Liquefied Petroleum Gas (LPG) market.
The company's call center located at the Keppel Building at the Cebu Business Park (CBP) is designed to support the home delivery service campaign of Shell's LPG, said LPG Zone Channel Manager for Central and Eastern Visayas Leric Sotelo.
Currently, Shell's Cebu call center services an average volume of 8,000 calls a month, using the hotline number 254-5555.
[DatePublished] => 2006-08-01 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => 1298072 [AuthorName] => Ehda Dagooc [SectionName] => Freeman Cebu Business [SectionUrl] => cebu-business [URL] => ) [1] => Array ( [ArticleID] => 349614 [Title] => Sky-high fuel prices minimize LPG usage [Summary] => Rising fuel prices prompted the decline of Liquefied Petroleum Gas (LPG) consumption in the Philippines.
Pilipinas Shell Petroleum Corporation LPG Zone Channel Manager for Central and Eastern Visayas Leric Sotelo said that there is a 10 percent decline of LPG usage in the Philippines. [DatePublished] => 2006-07-27 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => 1298072 [AuthorName] => Ehda Dagooc [SectionName] => Freeman Cebu Business [SectionUrl] => cebu-business [URL] => ) ) )
CUSTOMER VALUE PROPOSITION
Array ( [results] => Array ( [0] => Array ( [ArticleID] => 350504 [Title] => Shell sets up call center for fast delivery service [Summary] => Pilipinas Shell Corporation has set up a call center facility in Cebu to keep its customer base amid the stiff competition in the Liquefied Petroleum Gas (LPG) market.
The company's call center located at the Keppel Building at the Cebu Business Park (CBP) is designed to support the home delivery service campaign of Shell's LPG, said LPG Zone Channel Manager for Central and Eastern Visayas Leric Sotelo.
Currently, Shell's Cebu call center services an average volume of 8,000 calls a month, using the hotline number 254-5555.
[DatePublished] => 2006-08-01 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => 1298072 [AuthorName] => Ehda Dagooc [SectionName] => Freeman Cebu Business [SectionUrl] => cebu-business [URL] => ) [1] => Array ( [ArticleID] => 349614 [Title] => Sky-high fuel prices minimize LPG usage [Summary] => Rising fuel prices prompted the decline of Liquefied Petroleum Gas (LPG) consumption in the Philippines.
Pilipinas Shell Petroleum Corporation LPG Zone Channel Manager for Central and Eastern Visayas Leric Sotelo said that there is a 10 percent decline of LPG usage in the Philippines. [DatePublished] => 2006-07-27 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => 1298072 [AuthorName] => Ehda Dagooc [SectionName] => Freeman Cebu Business [SectionUrl] => cebu-business [URL] => ) ) )
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By Ehda Dagooc | August 1, 2006 - 12:00am
By Ehda Dagooc | July 27, 2006 - 12:00am
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