+ Follow customer service Tag
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[ArticleID] => 2259575
[Title] => Customer support outsourcing Philippines: Revolutionizing CX
[Summary] => In recent years, companies worldwide have turned to the Philippines for customer support outsourcing, establishing this Southeast Asian nation as a global hub for customer experience (CX) services.
[DatePublished] => 2023-04-18 15:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] =>
[AuthorName] =>
[SectionName] => Biz Memos
[SectionUrl] => biz-memos
[URL] => https://media.philstar.com/photos/2023/04/17/lead-photo-bpo_2023-04-17_15-59-40252_thumbnail.jpg
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[1] => Array
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[ArticleID] => 2249014
[Title] => Customer care Philippines: How advanced technology is pushing the boundaries
[Summary] => Contact centers’ investments in advanced technologies have pushed the boundaries of what is possible in customer care.
[DatePublished] => 2023-03-06 16:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] =>
[AuthorName] =>
[SectionName] => Biz Memos
[SectionUrl] => biz-memos
[URL] => https://media.philstar.com/photos/2023/03/03/piton-lead_2023-03-03_10-14-34755_thumbnail.jpg
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[2] => Array
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[ArticleID] => 2233547
[Title] => 99.81% Resolution rate naitala sa CCB program ng CSC
[Summary] => Nakapagtala ang Civil Service Commission ng 99.81% Resolution Rate sa Contact Center ng Bayan program matapos matugunan o mabigyan ng kaukulang aksiyon ang nasa 126,375 transaksyon sa nasabing ‘customer service hotline’ program ng ahensya.
[DatePublished] => 2022-12-27 00:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] => 1097155
[AuthorName] => Joy Cantos
[SectionName] => Bansa
[SectionUrl] => bansa
[URL] => https://media.philstar.com/photos/2022/12/26/5_2022-12-26_23-41-56418_thumbnail.jpg
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[ArticleID] => 1548289
[Title] => Smart levels playing field for businesses
[Summary] => Technology is increasingly playing a key role in empowering small businesses in order for these ventures to remain competitive and sustainable.
[DatePublished] => 2016-02-01 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Technology
[SectionUrl] => technology
[URL] =>
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[ArticleID] => 1546966
[Title] => Bozz awardees lead way for SMEs
[Summary] => Innovative, forward-looking, and determined. These sums up the traits of the five winners of the first Bozz Awards, the first social media crowdsourcing search for the new generation of entrepreneurs who harness digital tools to grow their businesses.
[DatePublished] => 2016-01-28 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Business
[SectionUrl] => business
[URL] => http://media.philstar.com/images/the-philippine-star/business/business-main/20160128/Boss.jpg
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[ArticleID] => 1516588
[Title] => SMEs recognized for technological innovation
[Summary] => Five small to medium entrepreneurs on Wednesday were recognized as the most creative, most innovative and most successful in the industry.
[DatePublished] => 2015-10-30 02:28:58
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Business
[SectionUrl] => business
[URL] => http://media.philstar.com/images/the-philippine-star/business/business-main/20151030/pldt-sme-nation-boss-awards-2015.JPG
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[6] => Array
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[ArticleID] => 1436727
[Title] => RCBC Bankard offers 0% installment
[Summary] => Converting straight purchases to zero-percent installment all year round is now possible with RCBC Bankard. With the Unli zero-percent installment feature, cardholders need not worry about paying immediately for every purchase because they can convert every transaction to zero-percent installment for three months at any given time of the year.
[DatePublished] => 2015-03-24 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Banking
[SectionUrl] => banking
[URL] =>
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[7] => Array
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[ArticleID] => 1434714
[Title] => Sun Life names new COO
[Summary] => Sun Life of Canada (Philippines) Inc. president & CEO Rizalina Mantaring has announced the promotion of Karenina M. Casas to chief operations officer.
[DatePublished] => 2015-03-18 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Business
[SectionUrl] => business
[URL] => http://media.philstar.com/images/the-philippine-star/business/business-main/20150318/Karenina-Casas-17.jpg
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[ArticleID] => 1417997
[Title] => A Japan visit
[Summary] => Last December 20, my whole family & I left for Osaka to enjoy winter in the Land of the Rising Sun.
[DatePublished] => 2015-01-29 00:00:00
[ColumnID] => 136089
[Focus] => 0
[AuthorID] => 1500520
[AuthorName] => Marlinda Angbetic Tan
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
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[9] => Array
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[ArticleID] => 1413881
[Title] => The Voice Kids to rock Sinulog
[Summary] => They endeared audiences all over the country with their youth, individual stories and exceptional singing talent. The six finalists of ABS-CBN singing contest “The Voice Kids” each made an impact to viewers. Now, Cebu can experience “The Voice Kids” live together on stage in a major concert tonight, 8 p.m. at the Waterfront Cebu City Hotel & Casino.
[DatePublished] => 2015-01-17 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Freeman Cebu Entertainment
[SectionUrl] => cebu-entertainment
[URL] =>
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customer service
Array
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[0] => Array
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[ArticleID] => 2259575
[Title] => Customer support outsourcing Philippines: Revolutionizing CX
[Summary] => In recent years, companies worldwide have turned to the Philippines for customer support outsourcing, establishing this Southeast Asian nation as a global hub for customer experience (CX) services.
[DatePublished] => 2023-04-18 15:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] =>
[AuthorName] =>
[SectionName] => Biz Memos
[SectionUrl] => biz-memos
[URL] => https://media.philstar.com/photos/2023/04/17/lead-photo-bpo_2023-04-17_15-59-40252_thumbnail.jpg
)
[1] => Array
(
[ArticleID] => 2249014
[Title] => Customer care Philippines: How advanced technology is pushing the boundaries
[Summary] => Contact centers’ investments in advanced technologies have pushed the boundaries of what is possible in customer care.
[DatePublished] => 2023-03-06 16:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] =>
[AuthorName] =>
[SectionName] => Biz Memos
[SectionUrl] => biz-memos
[URL] => https://media.philstar.com/photos/2023/03/03/piton-lead_2023-03-03_10-14-34755_thumbnail.jpg
)
[2] => Array
(
[ArticleID] => 2233547
[Title] => 99.81% Resolution rate naitala sa CCB program ng CSC
[Summary] => Nakapagtala ang Civil Service Commission ng 99.81% Resolution Rate sa Contact Center ng Bayan program matapos matugunan o mabigyan ng kaukulang aksiyon ang nasa 126,375 transaksyon sa nasabing ‘customer service hotline’ program ng ahensya.
[DatePublished] => 2022-12-27 00:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] => 1097155
[AuthorName] => Joy Cantos
[SectionName] => Bansa
[SectionUrl] => bansa
[URL] => https://media.philstar.com/photos/2022/12/26/5_2022-12-26_23-41-56418_thumbnail.jpg
)
[3] => Array
(
[ArticleID] => 1548289
[Title] => Smart levels playing field for businesses
[Summary] => Technology is increasingly playing a key role in empowering small businesses in order for these ventures to remain competitive and sustainable.
[DatePublished] => 2016-02-01 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Technology
[SectionUrl] => technology
[URL] =>
)
[4] => Array
(
[ArticleID] => 1546966
[Title] => Bozz awardees lead way for SMEs
[Summary] => Innovative, forward-looking, and determined. These sums up the traits of the five winners of the first Bozz Awards, the first social media crowdsourcing search for the new generation of entrepreneurs who harness digital tools to grow their businesses.
[DatePublished] => 2016-01-28 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Business
[SectionUrl] => business
[URL] => http://media.philstar.com/images/the-philippine-star/business/business-main/20160128/Boss.jpg
)
[5] => Array
(
[ArticleID] => 1516588
[Title] => SMEs recognized for technological innovation
[Summary] => Five small to medium entrepreneurs on Wednesday were recognized as the most creative, most innovative and most successful in the industry.
[DatePublished] => 2015-10-30 02:28:58
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Business
[SectionUrl] => business
[URL] => http://media.philstar.com/images/the-philippine-star/business/business-main/20151030/pldt-sme-nation-boss-awards-2015.JPG
)
[6] => Array
(
[ArticleID] => 1436727
[Title] => RCBC Bankard offers 0% installment
[Summary] => Converting straight purchases to zero-percent installment all year round is now possible with RCBC Bankard. With the Unli zero-percent installment feature, cardholders need not worry about paying immediately for every purchase because they can convert every transaction to zero-percent installment for three months at any given time of the year.
[DatePublished] => 2015-03-24 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Banking
[SectionUrl] => banking
[URL] =>
)
[7] => Array
(
[ArticleID] => 1434714
[Title] => Sun Life names new COO
[Summary] => Sun Life of Canada (Philippines) Inc. president & CEO Rizalina Mantaring has announced the promotion of Karenina M. Casas to chief operations officer.
[DatePublished] => 2015-03-18 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Business
[SectionUrl] => business
[URL] => http://media.philstar.com/images/the-philippine-star/business/business-main/20150318/Karenina-Casas-17.jpg
)
[8] => Array
(
[ArticleID] => 1417997
[Title] => A Japan visit
[Summary] => Last December 20, my whole family & I left for Osaka to enjoy winter in the Land of the Rising Sun.
[DatePublished] => 2015-01-29 00:00:00
[ColumnID] => 136089
[Focus] => 0
[AuthorID] => 1500520
[AuthorName] => Marlinda Angbetic Tan
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[9] => Array
(
[ArticleID] => 1413881
[Title] => The Voice Kids to rock Sinulog
[Summary] => They endeared audiences all over the country with their youth, individual stories and exceptional singing talent. The six finalists of ABS-CBN singing contest “The Voice Kids” each made an impact to viewers. Now, Cebu can experience “The Voice Kids” live together on stage in a major concert tonight, 8 p.m. at the Waterfront Cebu City Hotel & Casino.
[DatePublished] => 2015-01-17 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Freeman Cebu Entertainment
[SectionUrl] => cebu-entertainment
[URL] =>
)
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)
abtest
February 1, 2016 - 12:00am
January 28, 2016 - 12:00am
October 30, 2015 - 2:28am
January 17, 2015 - 12:00am
