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+ Follow CUSTOMER OPERATIONS PERFORMANCE CERTIFICATION Tag
Array ( [results] => Array ( [0] => Array ( [ArticleID] => 149641 [Title] => Local contact centers see 50% growth rate by 2004 [Summary] => Local contact centers expressed optimism yesterday that their industry will reach an annual aggregate growth rate of 50 percent or $864 million by 2004.
Industry leaders said that the demand for outsourced contact center services will continue to increase and the Philippines is in a good position to benefit from this expansion.
According to the Contact Center Association of the Philippines (CCAP), the US market alone stood at 1.5 million seats.
[DatePublished] => 2002-02-06 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => 1096655 [AuthorName] => Des Ferriols [SectionName] => Business [SectionUrl] => business [URL] => ) ) )
CUSTOMER OPERATIONS PERFORMANCE CERTIFICATION
Array ( [results] => Array ( [0] => Array ( [ArticleID] => 149641 [Title] => Local contact centers see 50% growth rate by 2004 [Summary] => Local contact centers expressed optimism yesterday that their industry will reach an annual aggregate growth rate of 50 percent or $864 million by 2004.
Industry leaders said that the demand for outsourced contact center services will continue to increase and the Philippines is in a good position to benefit from this expansion.
According to the Contact Center Association of the Philippines (CCAP), the US market alone stood at 1.5 million seats.
[DatePublished] => 2002-02-06 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => 1096655 [AuthorName] => Des Ferriols [SectionName] => Business [SectionUrl] => business [URL] => ) ) )
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By Des Ferriols | February 6, 2002 - 12:00am
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February 12, 2018
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