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                    [ArticleID] => 163743
                    [Title] => Soluziona assists power cooperatives
                    [Summary] => With the enforcement of Republic Act 9136 or the Electric Power Industry Reform Act of 2001, utility companies must enhance their efficiency and effectivity in delivering good customer service or risk losing to competition in the impending deregulated market.


While larger private utility firms may have the financial resources to afford top-of-the-line technologies to support and enhance their customer management processes, smaller utilities and electric cooperatives are left threatened. 


                    [DatePublished] => 2002-06-07 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Technology
                    [SectionUrl] => technology
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CUSTOMER MANAGEMENT SYSTEM

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                    [ArticleID] => 163743
                    [Title] => Soluziona assists power cooperatives
                    [Summary] => With the enforcement of Republic Act 9136 or the Electric Power Industry Reform Act of 2001, utility companies must enhance their efficiency and effectivity in delivering good customer service or risk losing to competition in the impending deregulated market.


While larger private utility firms may have the financial resources to afford top-of-the-line technologies to support and enhance their customer management processes, smaller utilities and electric cooperatives are left threatened. 


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                    [ColumnID] => 133272
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Soluziona assists power cooperatives

June 7, 2002 - 12:00am

With the enforcement of Republic Act 9136 or the Electric Power Industry Reform Act of 2001, utility companies must enhance their efficiency and effectivity in delivering good customer service or risk losing to competition...

Technology