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Array ( [results] => Array ( [0] => Array ( [ArticleID] => 270799 [Title] => IPO urges call center firms to use only licensed software [Summary] => Intellectual Property Office (IPO) Director General Adrian S. Cristobal Jr. is urging the Contact Center Association of the Philippines (CCAP) to strictly use only licensed software in their computers.
Last April 27, 2004, the CCAP and the Business Software Alliance (BSA) signed a memorandum of understanding (MOU) that CCAP members would conduct software audits of all their computer systems.
BSA would then issue a certificate of recognition valid for six months during which time the BSA would not initiate any enforcement action against the company.
[DatePublished] => 2005-03-18 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => 1805266 [AuthorName] => Marianne V. Go [SectionName] => Business [SectionUrl] => business [URL] => ) ) )
CUSTOMER CARE CONTACT CENTER
Array ( [results] => Array ( [0] => Array ( [ArticleID] => 270799 [Title] => IPO urges call center firms to use only licensed software [Summary] => Intellectual Property Office (IPO) Director General Adrian S. Cristobal Jr. is urging the Contact Center Association of the Philippines (CCAP) to strictly use only licensed software in their computers.
Last April 27, 2004, the CCAP and the Business Software Alliance (BSA) signed a memorandum of understanding (MOU) that CCAP members would conduct software audits of all their computer systems.
BSA would then issue a certificate of recognition valid for six months during which time the BSA would not initiate any enforcement action against the company.
[DatePublished] => 2005-03-18 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => 1805266 [AuthorName] => Marianne V. Go [SectionName] => Business [SectionUrl] => business [URL] => ) ) )
abtest
By Marianne V. Go | March 18, 2005 - 12:00am
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