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                    [ArticleID] => 83500
                    [Title] => Consumers urge adoption of simpler dispute resolution scheme
                    [Summary] => The banking and finance sector could do well to study a scheme that anticipates consumer complaints while providing a mechanism that arbitrates and settles complaints in the least costly manner.


The Consumer Assistance Facilitation Project (CAFP), an ongoing joint exercise between Filipino and Australian consumer advocates, suggested that industry association dispute resolution schemes might be an option as it could be more "user-friendly" to both banks and financing firms.


                    [DatePublished] => 2001-06-19 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
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                    [AuthorName] => 
                    [SectionName] => Banking
                    [SectionUrl] => banking
                    [URL] => 
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                (
                    [ArticleID] => 106116
                    [Title] => Consumer protection primer out
                    [Summary] => A primer on how to make markets work for Filipino consumers is now off the press and ready for distribution to consumer groups, policy-makers and other interested parties.


The primer, titled "Making Markets Work for Filipino Consumers: A Primer on Competition Regulation and Consumer Protection," is an excellent source of information and insights that can help consumer advocates better argue or lobby their case for a more consumer-friendly business environment in the country.


                    [DatePublished] => 2001-05-25 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Metro
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                    [ArticleID] => 99391
                    [Title] => Consumer protection primer out
                    [Summary] => A primer on how to make markets work for Filipino consumers is now off the press and ready for distribution to consumer groups, policy-makers and other interested parties.


The primer, titled "Making Markets Work for Filipino Consumers: A Primer on Competition Regulation and Consumer Protection," is an excellent source of information and insights that can help consumer advocates better argue or lobby their case for a more consumer-friendly business environment in the country.


                    [DatePublished] => 2001-05-24 00:00:00
                    [ColumnID] => 133272
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                    [AuthorName] => 
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                    [SectionUrl] => metro
                    [URL] => 
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                    [ArticleID] => 96207
                    [Title] => Regional consumer forums set
                    [Summary] => In a series of dialogues to be conducted in various regions nationwide starting next week, consumer groups will thresh out contentious issues affecting the Philippine markets and tackle proposals on how best these issues could be addressed and the markets made to work for Filipino consumers.


The regional dialogs, which will begin in Davao City on Feb. 26 and end in Manila on March 7, are also aimed at establishing a mechanism through which consumer groups can coordinate their various reform initiatives vis-a-vis government and the business sector.


                    [DatePublished] => 2001-02-23 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Business
                    [SectionUrl] => business
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CONSUMER ASSISTANCE FACILITATION PROJECT

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                    [ArticleID] => 83500
                    [Title] => Consumers urge adoption of simpler dispute resolution scheme
                    [Summary] => The banking and finance sector could do well to study a scheme that anticipates consumer complaints while providing a mechanism that arbitrates and settles complaints in the least costly manner.


The Consumer Assistance Facilitation Project (CAFP), an ongoing joint exercise between Filipino and Australian consumer advocates, suggested that industry association dispute resolution schemes might be an option as it could be more "user-friendly" to both banks and financing firms.


                    [DatePublished] => 2001-06-19 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Banking
                    [SectionUrl] => banking
                    [URL] => 
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                (
                    [ArticleID] => 106116
                    [Title] => Consumer protection primer out
                    [Summary] => A primer on how to make markets work for Filipino consumers is now off the press and ready for distribution to consumer groups, policy-makers and other interested parties.


The primer, titled "Making Markets Work for Filipino Consumers: A Primer on Competition Regulation and Consumer Protection," is an excellent source of information and insights that can help consumer advocates better argue or lobby their case for a more consumer-friendly business environment in the country.


                    [DatePublished] => 2001-05-25 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Metro
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                (
                    [ArticleID] => 99391
                    [Title] => Consumer protection primer out
                    [Summary] => A primer on how to make markets work for Filipino consumers is now off the press and ready for distribution to consumer groups, policy-makers and other interested parties.


The primer, titled "Making Markets Work for Filipino Consumers: A Primer on Competition Regulation and Consumer Protection," is an excellent source of information and insights that can help consumer advocates better argue or lobby their case for a more consumer-friendly business environment in the country.


                    [DatePublished] => 2001-05-24 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
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                    [AuthorName] => 
                    [SectionName] => Metro
                    [SectionUrl] => metro
                    [URL] => 
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                (
                    [ArticleID] => 96207
                    [Title] => Regional consumer forums set
                    [Summary] => In a series of dialogues to be conducted in various regions nationwide starting next week, consumer groups will thresh out contentious issues affecting the Philippine markets and tackle proposals on how best these issues could be addressed and the markets made to work for Filipino consumers.


The regional dialogs, which will begin in Davao City on Feb. 26 and end in Manila on March 7, are also aimed at establishing a mechanism through which consumer groups can coordinate their various reform initiatives vis-a-vis government and the business sector.


                    [DatePublished] => 2001-02-23 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Business
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abtest

Consumers urge adoption of simpler dispute resolution scheme

June 19, 2001 - 12:00am

The banking and finance sector could do well to study a scheme that anticipates consumer complaints while providing a mechanism that arbitrates and settles complaints in the least costly manner. The Consumer Assistance...

Banking

Consumer protection primer out

May 25, 2001 - 12:00am

A primer on how to make markets work for Filipino consumers is now off the press and ready for distribution to consumer groups, policy-makers and other interested parties. The primer, titled "Making Markets...

Metro

Consumer protection primer out

May 24, 2001 - 12:00am

A primer on how to make markets work for Filipino consumers is now off the press and ready for distribution to consumer groups, policy-makers and other interested parties. The primer, titled "Making Markets Work...

Metro

Regional consumer forums set

February 23, 2001 - 12:00am

In a series of dialogues to be conducted in various regions nationwide starting next week, consumer groups will thresh out contentious issues affecting the Philippine markets and tackle proposals on how best these...

Business