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Call centers can lower the cost of their contact handling and workforce optimization infrastructure by up to 43 percent over a five-year period by using cloud-based offerings rather than installing equipment in their own facilities.
                    [DatePublished] => 2011-07-11 00:00:00
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BRIAN LIEBENTHAL

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                    [Title] => Call centers can cut costs by using cloud-based solutions
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Call centers can lower the cost of their contact handling and workforce optimization infrastructure by up to 43 percent over a five-year period by using cloud-based offerings rather than installing equipment in their own facilities.
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abtest

Call centers can cut costs by using cloud-based solutions

July 11, 2011 - 12:00am

Call centers can lower the cost of their contact handling and workforce optimization infrastructure by up to 43 percent over a five-year period by using cloud-based offerings rather than installing equipment in their...

Business