ASIAN CALL CENTRES INC

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                    [ArticleID] => 27060
                    [Title] => A good blend of e-biz and BPO
                    [Summary] => 
            
                    [DatePublished] => 2007-11-12 00:00:00
                    [ColumnID] => 134102
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                    [AuthorID] => 1488514
                    [AuthorName] => Margaret Z. Aloba
Asian Call Centres Inc. Technology
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                    [ArticleID] => 211590
                    [Title] => Championing the call center industry
                    [Summary] => (Last of two parts)


In my last column (June 6), I featured an abbreviated version of a Call Center Industry study written by Robert O’Malley, COO of Asian Call Centres Inc. This article concludes with the critical factors to success in the business.


Critical to call center business


                    [DatePublished] => 2003-06-27 00:00:00
                    [ColumnID] => 133272
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                    [SectionName] => Technology
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                    [ArticleID] => 209061
                    [Title] => Championing the call center industry
                    [Summary] => 
( First of two parts )
Our recent focus to encourage international outsourcing activities to be directed to the Philippines prompted me to highlight the call center industry.  This is an abbreviated version of a study written by Robert O’Malley, COO of Asian Call Centres Inc. 


                    [DatePublished] => 2003-06-06 00:00:00
                    [ColumnID] => 134102
                    [Focus] => 0
                    [AuthorID] => 1314741
                    [AuthorName] => EVERYONE KNOWS  by Abigail K. Yap (ACTIVE BUSINESS SOLUTIONS INC.)
                    [SectionName] => Technology
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A good blend of e-biz and BPO

By Margaret Z. Aloba Asian Call Centres Inc. | November 12, 2007 - 12:00am

Technology

Championing the call center industry

June 27, 2003 - 12:00am

(Last of two parts) In my last column (June 6), I featured an abbreviated version of a Call Center Industry study written by Robert O’Malley, COO of Asian Call Centres Inc. This article concludes with the critical...

Technology

Championing the call center industry

By EVERYONE KNOWS by Abigail K. Yap (ACTIVE BUSINESS SOLUTIONS INC.) | June 6, 2003 - 12:00am

( First of two parts ) Our recent focus to encourage international outsourcing activities to be directed to the Philippines prompted me to highlight the call center industry. This is an abbreviated version of a...

Technology

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