Scammers exploiting online apps – PNP

MANILA, Philippines —  Scammers now utilize internet-connected applications, bypassing telecommunication providers and making detection challenging, an official of the Philippine National Police-Anti Cybercrime Group (PNP-ACG) said yesterday.

In an interview over radio dzBB, PNP-ACG cyber response unit chief Col. Jay Guillermo said scammers continue to exploit various platforms.

“Instead of using direct mobile phones, they now leverage internet-connected applications, such as WhatsApp, Viber or Facebook,” he said in Filipino.

He added that these applications operate independently of telcos and directly access the internet, making them harder to trace through traditional means.

Guillermo explained that scammers take advantage of the loophole in SIM registration.

“While a SIM card has a signal upon purchase, it requires registration to be usable for texts or calls. However, scammers manipulate the system by initiating communication through applications, prompting users to input personal information and receive one-time passwords,” he said.

Guillermo cautioned against sharing information if someone requests confirmation of bank account or personal details.

He emphasized the importance of reporting and not engaging with such requests, encouraging users to take immediate action and even record the incident.

Regarding voice imitation, Guillermo mentioned that while software exists to mimic voices, it is currently “more feasible for scammers to replicate well-known personalities.”

Guillermo stressed the need for vigilance, especially during online transactions.

He advised against believing in requests for financial assistance and recommended verifying through official channels.

Guillermo also urged individuals to change passwords regularly, especially for crucial social media accounts.

Vulnerable individuals, especially the elderly and less tech-savvy, fall victim to scams, he added.