LTO vows to improve services

MANILA, Philippines - The Land Transportation Office vowed to pursue efforts to improve the delivery of services to the millions of drivers and motor vehicle owners in the country as they observed their 98th anniversary yesterday.

Alberto Suansing, LTO chief, said that while much still needs to be done at the agency, the LTO has already accomplished many programs that has resulted to faster processing of transactions to the benefit of the six million motorists and motor vehicle owners registering their vehicles. “We’ll continue to implement projects to hasten processes at the LTO offices,” Suansing said. Suansing boasted that the LTO was the only government agency thas has been ISO 2001 certified.

The LTO stressed that being one of a few fully automated national agencies of government and the only one to do so without any cost to the national government through the Build Own and Operate scheme, it has reaped the benefits of computerization through its partnership with information technology firm Stradcom Corp.

With computerization, LTO transactions have become faster and simpler for people applying or renewing their driver’s licen-ses and registering or renewing the registration of their vehicles. “Computerization has even allowed the LTO to take service a step further by bringing it closer to the people. In partnership with Stradcom, the LTO launched the E-Patrol which is a mobile LTO office able to receive transactions such as motor vehicle registration and driver’s license renewal in remote areas throughout the country,” the LTO said.

The LTO also boasted that it has set up several Driver’s License Renewal Centers in malls and other public places so as to make it more convenient for motorists to renew their driver’s licenses without having to go to LTO offices. Another added service was the revolutionary Text LTO 2600 wherein details of a vehicle van be verified in seconds, the LTO said.

Suansing said that future projects that are in the pipleline was the controversial project to have motor vehicles install radio-frequency identification tags under their RFID program.