The mayor said many of these special persons are regular visitors getting or submitting assorted documents, paying taxes and other transactions.
Most of the time, he said, they have to wait in long lines to avail of the services needed.
Echiverri said the priority lanes will be a big relief knowing that their condition usually makes it harder for them to promptly finish whatever business they are trying to transact.
The mayor said among the offices at City Hall commonly visited by senior citizens and persons with disabilities are the City Assessor’s Offices, the Business Permits and Licensing Office and the City Treasurer’s Office.
Also ordered to provide express lanes are those of the National Statistics Office (NSO), the National Bureau of Investigation (NBI), Parole and Probation Office (PBO) and the local DILG. – Jerry Botial