TP wins new accolades at Transformation Summit

CEBU, Philippines — Teleperformance (TP) in the Philippines, a leading company in the Information Technology-Business Process Management (IT-BPM) sector, has received consecutive awards from the Cebu IT-BPM Organization (CIB.O) at the recent 2024 Transformation Summit.

These accolades recognize TP's ongoing and exceptional contributions to the industry in the region.

TP was distinguished with the Top 3 Trailblazer IT-BPM Award and Top 10 IT-BPM companies in Cebu for its transformative impact on Cebu’s dynamic business landscape.

In 2023, it was also recognized as one of the top ten IT-BPM employers in Cebu, and it has maintained its standing among Cebu’s top companies in the industry for the sixth consecutive year.

Information Technology and Business Process Association of the Philippines’ (IBPAP) President Jack Madrid presented the awards to Teleperformance Philippines with over 350 Cebu industry leaders and representatives among its exclusive guests.

During his speech, Asem Roy, CIB.O President, addressed all IT-BPM leaders, saying “Tonight, we celebrate you. It is a testament to innovation and collaboration. Your remarkable achievements have set a standard for excellence. Together, we will continue to transform, inspire, and lead.”

Chief People Officer Jeffrey Johnson also highlighted the company’s dedication to fostering local economies and providing meaningful career opportunities.

“We are immensely proud of the achievements of our Teleperformance Cebu Insular and Teleperformance Cebu IT Park teams. As we strive to widen the reach of TP, we are committed to advancing regional development by providing citizens with fulfilling career opportunities,” said Johnson.

Since launching in Cebu IT Park in 2005 and expanding to Cebu Insular in 2011, Teleperformance has played a pivotal role in creating employment opportunities for the region.

In 2023 alone, Teleperformance provided over 24,000 combined job opportunities, which includes direct hires and essential workers.

Beyond workplace initiatives and programs, TP has also shown a strong commitment to community outreach. The TP Cebu sites participated in Brigada Eskwela and provided essential school supplies to Grade 1 students at Iba Elementary School, Talisay City, Cebu in 2023.

Through its corporate social responsibility arm, Citizen of the World (CoTW), and the local site teams, Teleperformance Philippines supported the Children of Cebu Foundation Inc. with donations in January 2024.

Part of the Teleperformance Group, Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 60,000 people in the country and operates 45,000 workstations in 27 business sites located across Metro Manila, Antipolo, Cavite, Baguio, Metro Laoag, Clark, Bacolod, Cebu, Cagayan de Oro, Davao, and General Santos City.

In 2018, TP was certified Great Place to Work® and became the first organization to receive the recognition. It also holds the distinction of being the largest employer and the first Business Process Outsourcing (BPO) company in the country to receive certification consistently up to the present from the Great Place to Work® Institute.

The organization has garnered recognition from various entities, including the Philippines Best Workplaces™, the Philippine Economic Zone Authority (PEZA), the Public Relations Society of the Philippines, the International Association of Business Communicators, the National Economic Development Authority (NEDA), SGS, and International Organization for Standardization