The assistance program is the tollway operators’ response to the expected heavy flow of motorists who will use the North and South Luzon Tollways (NLT and SLT) and the Skyway System during the holidays.
According to PNCC officer-in-charge Wilfredo P. Cu, with "Oplan Kaluluwa," PNCC and the Skyway Corporation assure intensified patrol operations and assistance to all motorists in distress during the long break.
"We will be deploying additional traffic enforcers in identified choke points along the tollways particularly at Balintawak, Valenzuela, San Fernando and Sta. Ines interchanges at the NLT; and at Sales, Bicutan, Sucat, Alabang, Susana Heights, Sta. Rosa and Calamba interchanges and at the San Juan viaduct at the SLT. At the same time, we will augment the number of our toll tellers by assigning ambulant tellers at busy interchanges to avoid queuing and long lines of vehicles at these identified toll plazas," Cu said.
Furthermore, Cu announced that all roving traffic security and safety personnel will be equipped with the necessary emergency tools like medical kits, bull horns, fire extinguishers and traffic devices and signages to enable them to immediately respond to emergency situations and other traffic concerns.
To ensure the successful implementation of safety and security measures, the PNCC has coordinated its traffic management plan with the Metro Manila Development Authority, the Philippine National Police, the Traffic Management Office, and with various local government units.