MANILA, Philippines - Working with MasterCard, Citi has enhanced the agent loyalty program offered by Lufthansa German Airlines, called eXperts. The program, designed for agents who sell international travel, not only keeps members informed about Lufthansa’s latest
products and services, eXperts members also benefit from exclusive fares, perks and privileges. The introduction of reloadable pre-paid cards by Citi is the latest innovation for eXperts members, making the eXperts agent loyalty program more user-friendly and allows
agents to quickly redeem their loyalty rewards. The new card-based solution is set to be rolled out by Lufthansa to eXperts members in Hong Kong, Singapore and Australia, with future plans to extend to Malaysia and the Philippines. Replacing its existing voucher-based
system for redeeming rewards, Lufthansa will now distribute cards loaded with incentive payments to eXperts agents, who can then use them at any merchant locations where MasterCard is accepted. Cardholders can also easily check their balances and track
transactions online.