MANILA, Philippines — Leaders of the Philippine services outsourcing industry say they expect a big increase in business as the result of a new, highly detailed diagnosis coding system adopted by the U.S. for insurance claims.
The Philippines is the world's leader in international call center services. Its information technology and outsourced services industry is expected to employ 1.3 million people by 2016, when annual earnings are seen to reach $25 billion.
Dan Reyes, chairman of the IT & Business Process Association of the Philippines, said Monday the new U.S. coding system will open up more processing jobs and the Philippines stands to gain because of its large pool of graduates in medical-related fields. His group says earnings have jumped 30 percent for Philippine companies providing medical billing services.