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Freeman Cebu Business

Sun Cellular makes it easier to apply for postpaid plan online

Banat

CEBU, Philippines - Mobile service provider Sun Cellular introduces yet another addition to its service channels and makes it even easier now to apply for a postpaid plan online through its enhanced plan creator and line application website at www.suncellular.com.ph/plancreator. 

“This website will guide our customers as they go through the process of applying for a new postpaid line - from the choosing of a plan, handset and specific service inclusions, up to the submission of requirements - everything is simplified in just a few clicks,” explains Reuben Pangan, Vice President for Customer Service Operations of Sun Cellular. 

Pangan also revealed that this alternative channel supports Sun’s continuous thrust to modernize its customer touchpoints and make its services even more accessible to value-seekers online.

“We constantly acknowledge these new dwelling points of our customers, and we have since been very open to exploring online avenues of extending our services and customer care programs,” he adds.

Aside from postpaid application, current subscribers may also use the main Sun Cellular website at www.suncellular.com.ph to register their accounts to online billing, request for service modification, or raise any inquiry about the services of the network.

Sun Cellular also maintains active customer care accounts in various social networking sites like Facebook and Twitter. These may be accessed at www.facebook.com/suncellularph and www.twitter.com/suncelltweets, respectively.

Meanwhile, to further ensure the security of online Sun Cellular transactions, Pangan assures that Sun Cellular invests on a complex web technology and a solid backroom support which both work to protect the privacy of information shared by transacting and interacting users. (FREEMAN)

CELLULAR

CUSTOMER SERVICE OPERATIONS OF SUN CELLULAR

FACEBOOK AND TWITTER

ONLINE

PANGAN

REUBEN PANGAN

SERVICE

SUN

SUN CELLULAR

VICE PRESIDENT

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