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Expensive ‘free’ items

by CONSUMER VOICE - June 21, 2004 - 12:00am

Q.Marielle Quintin of Quezon City writes: "Last month, while shopping at a department store, a respectable-looking man approached and congratulated me because I was wearing a blue shirt, "the color of the...

More than 10% price increase

by CONSUMER VOICE - May 24, 2004 - 12:00am

Q.Monette Tingin writes: "I wonder how much increase a retailer can offer on the prices of their goods. What is really a legal percentage? "Last month, I bought a can of 301-ml. sweetened condensed milk...

Buying second-hand products

by CONSUMER VOICE - September 1, 2003 - 12:00am

Before buying second-hand products, always think of your safety. You cannot expect top quality from used articles so you should be more cautious when buying such items. Consider the following tips. 1. By law, many...

Clean pirated software?

by CONSUMER VOICE - August 4, 2003 - 12:00am

Q. Joel Conde of San Juan, Metro Manila, writes: "I like buying pirated products like PC games and programs because these are much cheaper than the original ones. Although it is definitely inferior when compared...

Safe toys for small boys

by CONSUMER VOICE - July 21, 2003 - 12:00am

Q. Tricia Flores of Mandaluyong writes: "I am a young mother for four active boys. Their ages range from two to seven years old. I would like them to enjoy each other’s company and also learn to share with...

P200 for an additional two-year warranty

by CONSUMER VOICE - July 14, 2003 - 12:00am

Q. Ariel Punsalan of Makati City writes: "I observed that items from clothing to electronic gadgets are sold at discounted prices during the months of June and July. So, my wife, Ellaine, and I decided to purchase...

Defective water purifier in exchange for a job?

by CONSUMER VOICE - July 7, 2003 - 12:00am

Q. Jose Maglonso of San Pedro, Laguna writes: "Last March, my son saw a job ad posted in the municipal hall. In applying for the job, he was told that the company’s recruitment policy required that the...

Rainy days and the price of construction materials

by CONSUMER VOICE - June 30, 2003 - 12:00am

Q. Fernando Morales of Manila writes: "I am a small-time dealer of construction materials here in Manila. I am basically new in the business. I have noticed that prices of the products that I sell go down during...

Energy saver devices

by CONSUMER VOICE - June 23, 2003 - 12:00am

Q. Emily Ortega of Cebu writes: "I recently bought an energy saver and appliance protector branded Y.E.S. Would this gadget save electricity for my family? A. No gadget will help you save on electricity cost....

Fake soaps

by CONSUMER VOICE - June 16, 2003 - 12:00am

Q. Sophia Alba writes: "I am a mother of three from the province of Surigao del Norte. My husband works as an engineer in Saudi Arabia, so I’m the one left taking care of everything at home. Being a full...

Repair and requalification of LPG cylinders

by CONSUMER VOICE - June 9, 2003 - 12:00am

Q. Alberto del Pilar, a retired general manager of Camara Steel Industries, Inc. and Jacinto Container Corp. seeks clarification on the March 3 Consumer Voice item on the repair and requalification of LPG cylinders. A....

Price tag/credit card surcharge

by CONSUMER VOICE - June 2, 2003 - 12:00am

Q. Stephanie C. writes: to complain about a travel agency located in SM Megamall which allegedly charged her 5% more than the actual price of the airline ticket that she purchased using her credit card. When she...

Defective cellphone without product warranty

by CONSUMER VOICE - May 26, 2003 - 12:00am

Q. Paolo Sadiwa of Pasig writes: "I decided to buy a new cell phone to replace my old model. During the first week of May, I bought a new Nokia 3610 model in good condition from a store in Mandaluyong. However,...

Tips on buying your PC

by CONSUMER VOICE - May 19, 2003 - 12:00am

Q. Issay B. Castillo, a high school student of Quezon City writes: "Why does the DTI go to the markets all the time? Newspapers often have stories of DTI officials going to markets and looking at prices. What...

Substandard steel bars

by CONSUMER VOICE - May 12, 2003 - 12:00am

Q. Clarita Bellones of San Pedro, Laguna, writes: "My husband and I bought a lot in Quezon City and we decided to start the house construction April of this year. Since it is our first house (permanent residence),...

Beer during happy hour

by CONSUMER VOICE - May 5, 2003 - 12:00am

Q. Ryan Castro of Quezon City writes: My friends and I were in Baguio recently. We went to a bar for gimmick. This bar offered a 50% discount on all drinks during happy hour, until 10 p.m. We were there around 9:20...

Erroneous card billings

by CONSUMER VOICE - April 28, 2003 - 12:00am

Q. Tricia de los Reyes of Quezon City writes: "Is it fair for credit card companies not to refund erroneous billing only because of a ‘technicality’? My friend experienced a couple of errors in her...

The pension plan that didn’t live up to its hype

by CONSUMER VOICE - April 21, 2003 - 12:00am

Q. Marivic of Quezon City writes: "What is the punishment for false advertising? I bought a pension plan last year from a marketing arm of an insurance company. According to the provisions of the plan, I am...

Scanner trouble

by CONSUMER VOICE - December 30, 2002 - 12:00am

Q. Sandra delos Santos writes: "I bought a scanner from a computer store in one of the malls in Metro Manila but I could not install it because the driver would not work. I called the store a few days after...

Always try on a new bra before buying

by CONSUMER VOICE - August 26, 2002 - 12:00am

Q. Someone who requests anonymity writes: "I was denied replacement for a defective leather bag I bought from a tiangge store inside a shopping mall. According to the seller, the item I bought cannot be replaced...

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