TANAUAN CITY, Batangas, Philippines – This city won first runner-up in the annual search for companies that best demonstrate the organization-wide role of benchmarking in enhancing and innovating performance.
The team, which was composed of Juanita Marfa, Jacqueline Landicho and Regina Aala, showcased the city government’s achievements in adopting best practices and experiences learned from other local government units and entities. It cited the 17 core business processes certified with ISO 9001:2008, launching of the Tanauan City College, establishment of the Tanauan Packaging and Service Center and the operation of three birthing homes as among its accomplishments through benchmarking.
Tanauan City Mayor Thony Halili lauded the team for the honor it brought not only to the city but also the whole country.
“This unprecedented and remarkable feat is the embodiment of our resolve in providing our constituents with excellent service through good governance, principled and determined leadership,” Halili said.
Launched three years ago, the competition aims to help businesses strengthen their competitiveness through the adaptation of global best practices.
“Benchmarking, learning from the experience of others, is a powerful method for breakthrough thinking, innovation, improvement and for delivering exceptional bottom line results,” according to the group’s website.
The OCBC Bank of Singapore is this year’s grand winner.