MANILA, Philippines - Globe’s network is now backed up by 6,446 cellsites nationwide (as of end of 2008), an increase from 6,217 cellsites in 2007. Aside from aiming to bring superior network services to its customers and more innovative services, Globe is driven to constantly seek ways to improve network quality.
Based on regular tests being done by Globe internally to check its network performance for quality of service, the call success-failure rate and dropped call rate significantly improved last year, which means higher quality of service and adherence to operating standards set for mobile operators, with most of Globe’s voice calls successfully connected and completed.
In the National Telecommunications Commission’s (NTC) Benchmarking of Mobile Operators Network Performance in terms of quality of service, Globe’s network had the least blocked calls at only 1.99 percent (49 blocked calls out of 2,475 calls made by the NTC’s National Capital Region office), and the least dropped calls at only 1.42 percent (35 dropped calls out of 2,475 calls). These are based from tests conducted on Sept. 17 to Oct. 6, 2008.
Having an expansive coverage and delivering quality network in Luzon, Visayas and Mindanao, Globe as well as TM allows customers to make continuous local and international calls to carry out their important conversations and communicate those valuable moments.
Globe makes it easy and fast for customers to connect to one another to be able to constantly bond with family and friends through Globe and TM’s Sakto Calls and Globe’s Tawag 236.
Consistently, customers get value for their money when they use Globe’s various SMS offers that fit their needs and lifestyles, like Unlitxt All Day and EverybodyTXT or TM’s Sulitxt 10 and Todotext, as Globe and TM allow them to enjoy ease in sending texts and instantly convey their short but immediate messages to others.
With its continuous signal strength, Globe and TM bring clear connections so customers experience quality voice calls whatever the service they choose to use, such as TM’s Todotawag 15/15 and Globe’s Unlinytcalls to communicate with loved ones anywhere in the country and the Globe TipIDD to stay in touch with those abroad.
With more than 24.7 million mobile subscribers, Globe creates and delivers products and services that are relevant to customers and easy to use. Globe’s mission is to transform and enrich lives through communications that will help bring them closer to their aspirations and what matters most to them.
As a pioneer, Globe continues to be a part of the revolution that’s connecting millions of people. Beyond technology, Globe’s business is truly shaped by the bonds that tie Filipinos together.