Based on the assessment done on the four “Suroy-Suroy Sugbu” tours initiated by the Cebu provincial government since January, poor accommodation and lack of comfort rooms were cited as the topmost complaints received from participants.
Tita Zosa, coordinator of the Suroy-Suroy Sugbu program, in her report during the Provincial Development Council meeting yesterday however said that it’s good to know that the food and the cultural presentations exceedingly appealed to both foreign and domestic tourists.
Provincial Board member Agnes Magpale, chair of the PB committee on tourism, said of the 218 establishments accredited to accommodate the visitors, 52 failed to meet the standards set by the Province.
The 154 establishments met a passing rate, while 12 need improvement.
To resolve the problem, the province has to create its own criteria to be called the “seal of approval” as it would be difficult to use the standards set by the Department of Tourism when it comes to room accommodation.
“We cannot compare rooms provided in the countryside to that of rooms in five-star hotels. But I am urging the mayors to use their power so that before these establishments could renew their business permits, they should have at least reached our own standards," Magpale said.
Governor Gwendolyn Garcia is also requesting all mayors to help in improving room accommodations for Suroy-Suroy participants.
Recommendations include improvement of amenities at receptions areas, better service complete with toiletries and towels, and tour guides who are able to answer questions about the town or component city being visited.
This year, Capitol spearheaded four Suroy-Suroy Sugbu tours - Southern Heritage Trail, Northern Escapade, Enchanting Camotes, and Explore the Midwest.
In Suroy-Suroy tour packages, guests get the chance to appreciate the beauty of Cebu’s countryside and visit historical and heritage sites.
The program invigorates towns and cities in the province in opening their doors to both domestic and foreign tourists, showcasing the best in products from handicrafts to delicacies. - Mitchelle L. Palaubsanon/MEEV