Delayed mails should be immediately reported to the Philippine Postal Corporation.
Josephine Layco, information officer of PPC-7 said recipients of delayed mails should immediately complain to the post master of the town or city or directly to the provincial or regional branches.
Layco, who was reacting to reports on delayed mails that caused failed appointments or missed opportunities, said they welcome complaint so that they can act on these.
“Much as we are trying very much here to be of good service due to the competition of technologies, we don’t know the behavior of the people in the field,” Layco said.
The cheapest mail type is the Ordinary Mail sent within the areas in the region, according to Layco this takes a maximum of four days to reach its destination.
Ordinary Mails sent outside the region but within the Philippines take a maximum of 10 days.
Once letters are received at the post offices, these are immediately segregated and rechecked and then sent off to the different postmen.
Layco encouraged the complainant to bring the envelope with the mark and the seal so that they can verify whoever may be at fault.— Ferliza C. Contratista/BRP