Globe has entered into a partnership with HRMall, a human resource business process outsourcing company wholly-owned by Ayala Corp., which will provide human resource and payroll outsourcing services to the telecom firm’s more than 5,000 employees all over the country.
HRMall fully manages the payroll of employees as well as provides self-service capabilities to address their human resource needs and concerns, in both administrative and strategic areas. These self-service functionalities and applications are designed to empower employees and improve productivity.
It also runs and maintains an employee contact center infrastructure to answer all Globe employee queries through phone and email. HRMall provides technical service and support using world-class infrastructure for data integrity and continuity of services.
Sealing the partnership are (from left) Globe Human Resource Group head Susan Grace R. Manalo, Globe president and CEO Gerardo C. Ablaza Jr., HRMall president John Philip S. Orbeta and HRMall general manager Maria Angelica B. Rapadas.