Trade Undersecretary Adrian Cristobal Jr., who heads the DTI’s Consumer Welfare and Trade Regulation Group (CWTRG), said that "given the government’s limited resources, both financially and in terms of manpower, we deemed it practical that the private sector be heavily involved in consumer affairs."
However, Cristobal said government must accredit credible consumer organizations which will become the DTI’s partner in consumer affairs.
He said the accreditation is necessary in view of some complaints about certain consumer organizations making false representations to business establishments.
The DTI will, thus, have to ascertain the credibility of consumer organizations.
The DTI has already issued Department Administrative Order No. 10 regarding the rules and regulations on the accreditation of consumer organizations.
DAO No. 10 allows for consumer organizations to help in the enforcement of consumer protection laws.
They can also engage in advocacy work, coordinate with implementing agencies in undertaking consumer welfare and protection programs, and participate in the government’s consultation programs in relation to policy formation.
These organizations once accredited by the DTI, may also monitor the implementation of the Consumer Act, Price Act, etc., and the violations of these laws. – Marianne Go