Do I have to create a foodpanda account to place an order?
Creating an account is not mandatory. You can order using Foodpanda's guest checkout without having to sign up. Foodpanda make sure that ordering food online at Foodpanda is quick and fuss-free. After placing your order, you will have the option of creating an account.
What should I do if I forget my password on foodpanda?
To reset password, click "Forgot password?" on login, enter email, receive reset link, and follow instructions.
What should I do if I forget my registered email address?
Give your registered phone number, Foodpanda's agent will verify and share your email address.
How can I easily order food online using Foodpanda?
Enter location, select restaurant and items, proceed to checkout with address and payment details, await delivery.
How are delivery costs determined?
Delivery costs vary by restaurant and are usually influenced by proximity. Restaurants closer to you may charge a small fee, while those farther away might have an additional charge. Some restaurants offer free delivery.
What are the opening hours?
Foodpanda is open daily from 10 am to 11 pm. Outside these hours, you can pre-order for a prompt delivery when they open.
How do I cancel or change my order?
For order cancellation or payment refund inquiries, contact the Customer Service Representatives via Live Chat for assistance.
How to apply for a voucher?
Choose items, enter code at checkout process. One voucher per order.